APAC
Unlimited PTO
As an Associate Customer Success Manager, you will own a portfolio of customer accounts, operating as a partner and customer journey orchestrator for a high-volume portfolio of DoiT customers. You'll leverage automated playbooks and workflows to help customers achieve value through all phases of the customer journey, including onboarding, adoption, value realization, renewal, and expansion. This means you'll host customer training sessions, analyze customer sentiment using Customer Success tooling, and identify strategic customers for account planning and outreach.